The Office of Education Accountability has maintained a toll-free hotline service since January 1991 to receive concerns and complaints from citizens, parents, school district employees, and others. This office is charged with investigating allegations of waste, mismanagement, and illegal activity that have not been adequately addressed or explained by a local district. Concerns and complaints reported to this office regularly involve school-based decision making (SBDM), special education, the state testing and accountability program, nepotism, governance issues, conflict of interest of board members, inadequate educational programs, and various problems involving local district policies. Issues that are not within the jurisdiction of the OEA are referred back to the local school district or the appropriate state, federal, or investigative agency.
Many complainants who contact the OEA wish to remain anonymous. A complainant's identity remains confidential regardless of whether contact information is provided unless the complainant authorizes release.
Unless the complaint pertains to a life-threatening situation or is time-sensitive, OEA requires that complainants submit their concerns in writing (click here to see the page for information on the complaint resolution process or to file a complaint online). As is the case with hotline calls, complainant identity is protected unless release is authorized by the complainant.
If you have a concern or comment pertaining to a local school district, please contact us at 502-564-8167 or toll free (within Kentucky) at 800-242-0520. Complaints may also be faxed directly to the OEA at 502-564-8322.